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Christelle Laverriere is one of SITA’s  Market Insight researchers. In this role Christelle is directly responsible for managing, analyzing and publishing Air Transport IT trends for SITA’s key surveys, including the Baggage report, and the  Passenger and Air Transport IT Insights.

Christelle joined SITA in 2007 as a member of the Marketing Communications team.  She brings to the table more than 17 years of marketing expertise in the areas of telecoms, mobile and business intelligence technologies, passenger facilitation, passenger behaviors and  emotions sciences.

Christelle holds Master’s degrees in Economics from the University of Grenoble, France, and in Marketing Services from the EM Lyon Business School, France. She also completed a Bachelor of science in Psychology at Geneva University in 2017. She is based in Geneva.