Blogs on Baggage | SITA

 
13
Jun

Andrew Price , Head, Global Baggage Operations, IATA

IATA has its sights on a 25% reduction in the global baggage mishandling rate

IATA’s Annual General Meeting unanimously agreed to support two essential technologies toward the goal.

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06
Jun

Matthys Serfontein , President, Air Travel Solutions, SITA

New technology boosts passenger satisfaction

In my opinion, the air transport industry is fast approaching a turning point, which will see the passenger experience enter a whole new era driven by technological change.

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16
May

Peter Drummond , Portfolio Director Baggage, SITA

The route to end-to-end baggage tracking

Even though technology has drastically reduced mishandling, the reasons for it remain the same. Bag tracking promises a better future.

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25
Apr

Peter Drummond , Portfolio Director Baggage, SITA

Tracking improves passenger baggage delivery by 66%

This is one of the results of the newly launched Baggage IT Insights report, which clearly shows the success of bag tracking initiatives.

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07
Mar

Peter Drummond , Portfolio Director Baggage, SITA

RFID - a vital variable in the baggage equation?

On the face of it, taking a bag from a passenger at check-in and returning it to them at their destination seems like a very easy task. But think hard about it and there’s so much more going on behind the scenes.

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21
Feb

Ries Pisa , Senior Product Manager, SITA

Bag drop: its time has come

Learn how bag-drop technologies are proven in their ability to shorten queues, reduce costs and improve customer satisfaction.

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24
Jan

Peter Drummond , Portfolio Director Baggage, SITA

Rising to the resolution

A major focus area for SITA is enabling the air transport community to meet the requirements of IATA Resolution 753. So where are we one year on?

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12
Jul

Peter Drummond , Portfolio Director Baggage, SITA

The journey to baggage handling utopia

For well over a decade baggage mishandling figures have been falling – but with passenger numbers on the increase they’re now flat-lining, which means IATA Resolution 753 has come just at the right time.

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07
Jun

Andrew Price , Head, Global Baggage Operations, IATA

Baggage tracking: four airline implementation strategies

Each airline’s way of implementing baggage tracking will be unique and will vary according to the airline’s strategy on hubs, networks and partnership. So, what are the most widely used approaches?

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31
May

Barbara Dalibard , Chief Executive Officer, SITA

Innovating to eliminate mishandled baggage

The next big jump in baggage handling improvements will come through digital initiatives, such as providing passengers with real time baggage notifications and fast self-service bag drops.

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