AirportConnect® Kiosk | SITA

 

Overview

AirportConnect® Kiosks are self-service kiosks enabling your passengers to print their boarding pass and/or bag tag in less than a minute.They can be dedicated to a specific airline or shared as common use by multiple airlines.

Your passengers can use them for several self-service processes, including: 

  • Booking 
  • Changing a reservation 
  • Checking in

AirportConnect® Kiosks are designed to meet IATA’s common use self-service (CUSS) specifications. SITA plays an integral role in the IATA CUSS Management Group. This ensures early awareness of upcoming standards and IATA requirements, meaning our kiosks are always fully up to date.

When installed in a common use environment, AirportConnect® Kiosks are also able to run on SITA's ATI Cloud.

 

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AirportConnect D4 Kiosk Use cases
- 200 kb

Average savings for every check-in using and AirportConnect® Kiosk:
 

US$2.50

How it helps

AirportConnect® Kiosks streamline your passenger processing and helps you save money. Some of the key benefits include:

  • Cost savings

Each kiosk check-in saves roughly US$2.50 compared to a traditional check-in desk. One staff member can take responsibility for six check-in kiosks, reducing your overall costs. This also frees up your staff to engage in more value driven passenger-facing roles.

  • Improved passenger experience

A simple self-service check-in takes less than a minute, eliminating the need to wait in long queues. This means happier customers who then have more time to spend in the retail areas, offering an opportunity for increased revenue.

  • Efficient processing and increased capacity

AirportConnect® Kiosks can process more passengers within your existing terminal space, increasing passenger processing by as much as 25%. Airports and airlines can share AirportConnect® Kiosks and host applications on a single kiosk, maximizing your available capacity.

  • Reduced energy costs and environmental impact

AirportConnect® Kiosks use patented GreenPower™ technology, which reduces energy costs by up to 75%. Their lightweight components optimize your use of available space efficiency and minimize the impact of material use and shipping.

Features

  • Business process transformation
  • Application development and hosting
  • Installation
  • Training
  • Remote management
  • Maintenance and repair
  • Financing
  • GPP printers
  • ATB printers
  • Barcode scanners
  • Passport scanners
  • Bag tag printers
  • IEEE 802.11 wireless connectivity
  • Available through SITA’s ATI cloud

Compatibility

  • GPP printers
  • ATB printers
  • Barcode scanners
  • Passport scanners
  • Bag tag printers
  • IEEE 802.11 wireless connectivity
  • Available through SITA’s ATI cloud

AirportConnect® Kiosks integrate with many other SITA services, including AirportConnect® Open and Passenger iCheck, the check-in application. AirportConnect® Open uses the CUSS platform, which provides a foundation for proactive monitoring and management, increasing kiosk uptime.

AirportConnect Kiosk

AirportConnect Kiosk click here to enlarge

Why us?

Your benefits

  • Improve passenger processing times by as much as 25%
  • Optimize your use of space and infrastructure
  • Reduced total cost of ownership
  • Simple to use and passenger-friendly
  • Modular design means they can be serviced on-site, making repairs quick and cost-effective

Training is available for this and other products through Air Travel Solutions (ATS) training.

SITA Global Services

This product is supported by SITA Global Services (SGS) which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.

Download
AirportConnect D4 Kiosk Use cases
- 200 kb

Average savings for every check-in using and AirportConnect® Kiosk:
 

US$2.50

  • Optimize operations, increase efficient use of space, minimize costs and provide the best possible passenger experience. With AirportConnect Kiosk S4, passengers can check-in, print boarding passes and bag tags, and pay for ancillary services.

    View the video

Common-use in the cloud

Beyond common-use desktop (CUTE/CUPPS), there are many more common-use self-service functions that can be deployed in cloud infrastructure, including kiosks (CUSS), self-service bag-drop and self-boarding...
Read more
Use cases

AirportConnect D4 Kiosk

- 200 kb
SITA's next-generation kiosks include key features that provide significant cost savings for dedicated, single-airline use as well as common, multiple-airline use.
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Use cases

AirportConnect S5 kiosk

- 166 kb
SITA's next-generation kiosk include key features such as a flexible design, enabling the addition of payment devices and facilitating access for physically challenged passengers.
Download

Product finder

SITA provides the broadest portfolio of products and services to the air transport industry. Use the search below to find a product by name, feature, or benefit.

This product is part of the following solutions:

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End-to-end passenger facilitation

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