Scan&Fly | SITA

 

Overview

Scan&Fly is a state-of-the-art baggage check-in system. It allows passengers to drop off their luggage quickly and easily without agent assistance. It’s ideal if you’re experiencing delays and congestion at your airport but don’t have the space or the resources to expand.

Scan&Fly can be retrofitted onto existing check-in desks and conveyor belts, providing a simple, cost-effective solution. You can increase terminal capacity, cut down on queues and reduce your operational costs with a simple installation:

  • Your passengers can check in their bags in as little as 15 seconds, cutting down on queues and improving the customer experience
  • With its award-winning plug-and-play design, Scan&Fly can be installed overnight, causing little or no disruption to your daily operations
  • By utilizing existing airport infrastructure, it can increase your passenger throughput without any costly renovations

Scan&Fly can save you time and money, reducing overall costs and allowing your staff to provide a more personalized service.

This product is available through SITA's ATI Cloud

Passengers are demanding technology like Scan&Fly. They want to be in control of their journey and be part of the process.

Jacques Morgenegg, Project Manager, Landside at Geneva Airport

How it helps

Air travel is more popular than ever, with the number of travelers increasing every year. As a result, airports are becoming more congested, queues are growing and airlines are being forced to recruit more and more staff.

Scan&Fly provides an intelligent, cost-effective solution which improves passenger flow, reduces check-in times and enhances the customer experience.

  • Quick and easy to install, it integrates seamlessly with your current systems and procedures
  • With its intelligent, compact design, you’ll be able to place more units in the terminal without altering your existing infrastructure 
  • It’s equipped with all the latest technology, allowing you to streamline your operations and improve the passenger experience
  • With a range of different hardware configurations, Scan&Fly can be customized to match your specific requirements    

Key features

  • Standalone ScanArch ensures only bags with a readable bag tag are accepted
  • Seamless integration with SITA SmartPath™
  • Common use payment terminals for excess baggage fees
  • Live status and notifications on all bag drop units for ground agents through an innovative mobile app
  • Real-time statistics to analyze trends and generate dashboard reports
  • Document reader to scan boarding passes and passports
  • Handheld or fixed scanners
  • Common use bag drop via CUWS or CUSS

Benefits

  • Various product options and hardware configurations available
  • Integrates seamlessly with existing airline and airport systems
  • Quick and easy installation, with minimum disruption to daily operations
  • Improves passenger flow throughout the airport, particularly during peak hours
  • Reduces wait times and enhances the passenger experience
  • Easy to maintain, with round-the-clock support from a dedicated team of experts
  • Increases airport revenue, with shorter queues allowing passengers to spend more time in retail areas

Why us?

SITA is the world’s leading air transport and communications specialist. No other supplier has our global reach or our years of experience. Our products and services are second to none.

Self BagDrop has been deployed at over 40 different airports worldwide and Scan&Fly has received a prestigious Reddot award for intuitive design. With our dedicated Center of Excellence, we’re at the forefront of the development of state-of-the-art bag drop technology. We’re the most trusted name in the industry, making Scan&Fly the ideal choice to implement into your existing airport and airline infrastructure.

SITA Global Services

A dedicated multilingual operations team supports this product, providing monitoring and support 24/7 from command centers in Montreal and Singapore. They find and resolve problems often before they affect your services, ensuring your IT systems are reliable and available, around the clock, across the world. 

Smart BagDrop

Checking in baggage can be stressful for passengers. The good news is that with the right bag drop solution, every journey can get off to a great start. Find out how.
Read more

Scan&Fly at Geneva Airport

Geneva Airport is one of the airports that offers their passengers the extra service with SITA Scan&Fly, a retro-fit solution allowing passengers to check-in their luggage with or without a pre-tagged...
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Use cases

Scan&Fly

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Get more terminal capacity and improve passenger experience with Scan&Fly, a plug-and-play bag drop solution for airports that don’t have either the resources or the space to expand.
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This product is part of the following solutions:

Passenger Processing

End-to-end passenger facilitation

SITA BagDrop

Making hassle-free bag drop the industry standard

SITA Smart Path™

The whole-journey identity management solution

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